FAQ

See some common questions and answers below, or call us at 817.925.4558

  • How long does it take to replace a shower?

    Normally about 2-3 weeks if we have everything in stock and don’t run into any unforeseen time delays like termites, wood ants, or structural issues. The first week we tear out the old shower and install the new plumbing fixtures. The second weeks is normally tile. After we install the tile we measure for the new glass. Depending on the type of glass you choose it can take up to 2 weeks for the new glass to be made. When the new glass is ready, we can schedule the installation and this takes about 4-6 hours.

  • Do you remodel entire bathrooms?

    Yes, we do! Even though our name says showers, we build cabinets and millwork at our shop. We also handle the electrical, plumbing, texturing, countertops, flooring, and anything else in the bathroom. 

  • Where do I go to pick out tile?

    Your Stone Creek Showers Representative can assist you with these questions, but you can also  go to the Showrooms page of our website.

  • Do you warranty your work?

     Yes! Stone Creek Showers has a 5-year conditional warranty on materials and labor. 

  • Do you have insurance?

    Yes. Stone Creek Showers carries a $2,000,000 general liability policy.

  • Do I need to hire a designer to help me pick the right materials? 

    No. Your Stone Creek Showers Representative can assist you with these selections, we have been doing this a long time and are very good at assisting our clients with material and color choices, and at no additional cost to you! But if you feel like you need an interior designer, we work well with them also. 

  • If I find something I like in a magazine can you build it? 

    Yes! Stone Creek Showers has been building our client's dreams for years. So, if you find something you like and want, just let us know. All we need is a picture. 

  • When can you start?

    Normally we are booked 2-3 weeks out. But, if you have an emergency we will do our best to get you in ASAP. 

  • Do I have to be home when you’re working on our house? 

    No. We normally put a lockbox on your door or somewhere on the porch. Almost all of our clients work 8 am-5 pm, and we are used to this schedule. We can make any arrangement that makes you comfortable. 

  • What hours do you normally work? 

    Our crew normally arrives at your house between 9am and 11am depending on if and what materials they need to pick up for the day. We usually clean up and leave between 4 pm and 5 pm. 

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